FDMS Help & Support


Our professional staff is dedicated to serving you with the same commitment with which you serve your families. We understand that while our systems must be reliable and easy to use, it is service that sets us apart from other technology providers. Our customer service specialists and technology programmers and engineers assist you in understandable terms. Thinking beyond today’s issue or problem to find the best long term solution for your business is the foundation of our approach.

Phone, Email or Online Ticketing System

Our professional staff is equipped with the knowledge and tools to identify problems and provide resolutions. You can reach a team member directly by phone and email or use our ticket system to quickly report an issue or ask a question.

Go to Our Online Ticketing System

Online Training Guide

The FDMS Online Training Guide is a great resource learn more about the functionality and tools in FDMS. You can use the guide as a refresher to previously completed training or as a library of instructional step by step directions for new staff members.

Go to Our Online Training Guide

Comprehensive Training

Comprehensive training on FDMS is included with every new purchase. Do you have a new staff member joining your team or a current employee who is adding FDMS responsibilities to his or her role? Follow-up and additional training sessions are available and can be customized to your needs.

Contact Us to Schedule Your Training